Privacy Policy

Information We Collect

When you place an order with Songwrap, we collect:

• Your name and email address
• Order details (recipient name, occasion, message preferences)
• Payment information (processed securely by our payment providers)

How We Use Your Information

We use your information to:

• Fulfill your song gift order
• Send you order confirmations and delivery notifications
• Communicate with you about your order if needed
• Improve our services

Payment Processing

We use PayMongo (for Philippines payments) and Polar (for global payments) to process transactions. We do not store your credit card details on our servers. All payment information is handled directly by these secure, PCI-compliant payment processors.

Data Retention

We retain your order information for as long as necessary to provide our services and comply with legal obligations. Gift content remains accessible via the unique gift link until you request its deletion.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at hello@mail.songwrap.app